In the case of external problems like when the servers of Netflix are down, there is nothing to do with you. The reasons for Netflix freezing computer on systems due to internal or external issues. See also: Fixed: Hulu Error Code 504 | 5 Working Ways Like servers of Netflix maybe down, due to loss of internet connections or maybe a VPN problem or maybe also due to some internal settings, wrong date and time or using an outdated Silverlight plug-in. Let us see the reasons why issues like Netflix crashing computer occur. 1.4 Monitor The GPU And CPU Temperature.1.3 Updating The Display And Graphics Card Drivers.